TERMS OF TRADE, COOKIE AND PRIVACY POLICY
TERMS
TICKETS (The forest tower, the climbing park and the flower field)
When buying tickets online, you will receive a pdf file with a unique QR code corresponding to the purchase. The ticket can be scanned directly from a smartphone or similar or brought as a print. Please note that the ticket cannot be scanned if the QR code is corrupted.
The unique barcode is a bearer certificate and we ask you to keep it carefully. We recommend that you take good care of your tickets so that they cannot be copied, misused or destroyed. Camp Adventure is not responsible for damaged, lost or stolen tickets.
Each ticket can only be used once.
The tickets are non-refundable, cf. the Consumer Contracts Act §18, subsection. 2, No. 12.
Tickets issued for a specific date can only be used for the respective date.
It is possible to change tickets issued for a specific date until 72 hours upon arrival at Camp Adventure at specified date.
GLAMPING
The booking is binding. There is no refund in case of cancellation. It is possible to change the booking to another date up to 10 days before arrival.
Contact: info@campadventure.dk.
When leaving the tent, all personal belongings, food etc. brought along. The tent must be left tidy, all crockery, pots and dishes must be washed up. If this is not the case, we charge a fee of DKK 500.
Take good care of the yurt and its interior during your stay. You yourself are liable for any damages. If, contrary to expectations, something in the tent is broken or not working on arrival, or if damage occurs along the way, contact the reception or the emergency telephone immediately.
GIFT CARDS
A Camp Adventure gift card is valid for 24 months from the date of issue. After the expiry date, the gift card can no longer be used or extended.
Gift certificates cannot be exchanged for cash.
Gift cards belongs to the holder. Lost gift cards cannot be replaced. Camp Adventure is not liable for broken, lost or stolen gift cards.
PAYMENT
Payment is made by bank or credit card (VISA or MasterCard) in connection with ordering through the website. Card payments are made via a secure connection and systems that meet all international security requirements. All prices are in Danish kroner and include VAT.
Camp Adventure is approved by PBS, which means that your credit card information is sent encrypted directly from your computer outside of Camp Adventure to PBS, which checks the information.
It is the law of means of payment that applies to trading over the Internet.
If you experience problems with your payment, you are welcome to contact Camp Adventure on weekdays between 09:15 and 45:3815 on tel. +0030 XNUMX XNUMX or info@campadventure.dk.
RESTRICTED ACCESS
Camp Adventure reserves the right to restrict access to Camp Adventure on certain days or times despite a valid ticket. If the limitation is without notice and the limitation is of a significant nature, it is possible to get the money refunded by contacting Camp Adventure.
COMMENTS AND QUESTIONS
CAMP ADVENTURE
Skovtårnsvej 1
4683 Rønnede
CONTACT
info@campadventure.dk
+45 38150030
COMPANY'S LEGAL NAME AND ADDRESS
Camp Adventure ApS
CVR: 34487677
Ragnagade 17, 2100 Copenhagen Ø
COOKIE AND PRIVACY POLICY
When you visit Camp Adventures' website, information about you is collected. Below you can read about the information collected, how it is processed, what it is used for, who has access to it and who to contact if you have questions about the information collected.
Camp Adventure collects information about you:
- when using cookies
- when you enter information in connection with a trade
COOKIES
Camp Adventure uses cookies, which is a text file that is stored on your computer, mobile or other. Similarly, for the purpose of remembering your settings, gathering statistics (using Analytics) on how the site is used and targeting ads. Cookies are stored for a number of months depending on their purpose. Each time you use our website, the period for the different cookies is extended. They are automatically removed when they expire. Cookies cannot contain malicious code such as virus.
It is possible to delete or block cookies.
PERSONAL DATA
GENERALLY
Personal information is any kind of information that can be attributed to you to some extent. When you use Camp Adventures website, we collect and process a number of such information. This happens, for example. if you participate in competitions or make purchases via the website. It is primarily information such as name, surname, address, postal code, country, e-mail, telephone number and payment information in connection with purchases on the website.
QUALITY
As part of quality assurance of the guest experience at Camp Adventure, a questionnaire will be sent out after the visit.
SAFETY
We have taken technical and organizational measures to prevent your information being accidentally or illegally deleted, published, lost, impaired, or misunderstood, misused or otherwise treated in violation of law.
PURPOSE
The information is used to identify you as a user and register your purchases made on the website and provide the services you have requested, such as. ordering tickets.
PERIOD AND STORAGE
Relevant information is stored in a period of time pursuant to the law, and is deleted, when obsolete.
A given time period is determined by the character of a piece of information as well as the reason for its storage. Consequently, it is not possible to define a general timeframe for storage of cookies.
OWNER INFORMATION
Questions regarding this privacy policy may be directed at:
Camp Adventure ApS
Skovtårnsvej 1
4683 Rønnede
Tel. + 45 38 15 00 30
Email: info@campadventure.dk