TERMS

TICKETS (Forest tower, climbing park, flower field, parking)
When buying tickets online, you will receive a pdf file with a unique QR code corresponding to the purchase. The ticket can be scanned directly from a smartphone or similar or brought as a print. Please note that the ticket cannot be scanned if the QR code is corrupted.

The unique barcode is a bearer certificate and we ask you to keep it carefully. We recommend that you take good care of your tickets so that they cannot be copied, misused or destroyed. Camp Adventure is not responsible for damaged, lost or stolen tickets.

Each ticket can only be used once.
The tickets are non-refundable, cf. the Consumer Contracts Act §18, subsection. 2, No. 12.
Tickets issued for a specific date can only be used for the respective date.
It is possible to change tickets issued for a specific date until 72 hours upon arrival at Camp Adventure at specified date.

GLAMPING
The booking is binding. There is no refund in case of cancellation. It is possible to change the booking to another date up to 10 days before arrival. Contact: info@campadventure.dk.
Glamping is a quiet experience in nature. It is not allowed to have a party and there must be calm at 22. Contact info@campadventure.dk for the possibility of renting rooms for meetings or information about alternative accommodation options nearby.
When leaving the tent, all personal belongings, food etc. brought along. The tent must be left tidy, all crockery, pots and dishes must be washed up. If this is not the case, we charge a fee of DKK 500.
Take good care of the yurt and its interior during your stay. You yourself are liable for any damages. If, contrary to expectations, something in the tent is broken or not working on arrival, or if damage occurs along the way, contact the reception or the emergency telephone immediately.

DAY TRIPS WITH TRANSPORT FROM COPENHAGEN
Day trips are offered by Camp Adventure in collaboration with Hej World ApS, which handles the trips. Camp Adventure is responsible for issuing entrance tickets to the Forest Tower. Hej World ApS handles and is responsible for general processing, including transport and guide.
The ticket is bought online and can be scanned directly from a smartphone or similar or brought as a printout. Please note that the ticket cannot be scanned if the QR code is broken.

The unique barcode is a bearer certificate and we ask you to keep it carefully. We recommend that you take good care of your tickets so that they cannot be copied, misused or destroyed. Camp Adventure is not responsible for damaged, lost or stolen tickets.

Each ticket can only be used once.
The tickets are non-refundable, cf. the Consumer Contracts Act §18, subsection. 2, No. 12.
Tickets issued for a specific date can only be used for the respective date.
It is possible to change tickets issued for a specific date until 72 hours upon arrival at Camp Adventure at specified date.

GIFT CARDS
A Camp Adventure gift card is valid for 24 months from the date of issue. After the expiry date, the gift card can no longer be used or extended.
Gift certificates cannot be exchanged for cash.
Gift cards belongs to the holder. Lost gift cards cannot be replaced. Camp Adventure is not liable for broken, lost or stolen gift cards.

PAYMENT
Payment is made by bank or credit card (VISA or MasterCard) in connection with ordering through the website. Card payments are made via a secure connection and systems that meet all international security requirements. All prices are in Danish kroner and include VAT.
Camp Adventure is approved by PBS, which means that your credit card information is sent encrypted directly from your computer outside of Camp Adventure to PBS, which checks the information.
It is the law of means of payment that applies to trading over the Internet.
If you experience problems with your payment, you are welcome to contact Camp Adventure on weekdays between 09:15 and 45:3815 on tel. +0030 XNUMX XNUMX or info@campadventure.dk.

RESTRICTED ACCESS
Camp Adventure reserves the right to restrict access to Camp Adventure on certain days or times despite a valid ticket. If the limitation is without notice and the limitation is of a significant nature, it is possible to get the money refunded by contacting Camp Adventure.

COMMENTS AND QUESTIONS
CAMP ADVENTURE
Skovtårnsvej 1
4683 Rønnede

CONTACT
info@campadventure.dk
+45 38150030

COMPANY'S LEGAL NAME AND ADDRESS
Camp Adventure ApS
CVR: 34487677
Ragnagade 17, 2100 Copenhagen Ø

COOKIE AND PERSONAL DATA PROCESSING

At Camp Adventure, we place a high priority on confidentiality and data security. This privacy policy applies to Camp Adventures' processing of personal data and sets out guidelines for Camp Adventures' way of processing your personal data and provides you with the information you are entitled to receive under applicable data protection legislation.

Data controller and contact information
Camp Adventure ApS
Skovtårnsvej 1
4683 Rønnede
Tel. + 45 38 15 00 30
Email: info@campadventure.dk

COOKIES
Camp Adventure uses cookies on the website to optimize your user experience and prevent abuse. Camp Adventure uses different types of cookies on the website to personalize content and advertising. In addition, cookies are used to analyze Camp Adventure's traffic on the website and social media. The information will never be attributable to named users – that is, to you personally.

Cookies are stored for up to 6 years, depending on the purpose (cf. §12 of the Accounting Act) and changes in the legislation. Each time you use Camp Adventure's website, the period for the various cookies is extended. They are automatically removed when they expire. Cookies cannot contain harmful code such as virus. It is possible to delete or block cookies.

PERSONAL DATA

HOMEPAGE
When visiting the Camp Adventures website, we collect the following information about you:

  • MAC address
  • IP address
  • General traffic on the website
  • Device type
  • Browser type
  • Control system

The information may be used for the following purposes:
Statistics and analysis
Marketing
Product development and service development

NEWSLETTER
If you sign up for the Camp Adventures newsletter, your personal data is collected, processed and stored for marketing purposes. Camp Adventure collects, processes and stores the following personal data:

  • Name, e-mail address, telephone number and address
  • Your consent
  • Your behavior on the Camp Adventures website, including online purchases and participation in competitions and events
  • Your preferences
  • Social Media

SOCIAL MEDIA
When you visit or interact with Camp Adventure's profiles on social media (META, LinkedIn and TIKTOK), Camp Adventure and the provider of the media may collect, process and store the following types of personal data about you:

  • When visiting the Camp Adventures profile
  • Information available on your profile
  • Comments left on Camp Adventure posts, including in connection with posts or competitions
  • For reactions to Camp Adventure's profile

Camp Adventure processes your personal data for the following purposes:

  • Improvement of Camp Adventure's products and services.
  • Statistics and analysis
  • To communicate with you by post, notification or by messaging on Messenger
  • Marketing

INQUIRIES TO CUSTOMER SERVICE OR OTHER COMMUNICATIONS
If you contact Camp Adventure's customer service or otherwise communicate with Camp Adventure, we collect and process the information you provide. We collect, process and store the following types of personal data about you:

  • What your inquiry relates to. For example arrangements, orders or payment information
  • Name, e-mail address and telephone number
  • Date of your inquiry
  • Other information provided in connection with your inquiry. We encourage you not to submit sensitive personal data to us

IF YOU VISIT CAMP ADVENTURE
When you visit Camp Adventure, Camp Adventure can process your personal data:

  • Date and time of your visit when scanning tickets or annual passes
  • Photo and video material in connection with TV surveillance
  • Your data if you wish to participate in customer satisfaction surveys

Recordings from television surveillance made for security and crime prevention purposes are automatically deleted or anonymized no later than 30 days after the recording, unless it is necessary for Camp Adventure to store the recordings for the purpose of handling a specific dispute, e.g. in connection with clarifying a offence.

In the event of criminal acts or suspicions thereof, the recordings can be passed on to the police. Disclosure may also take place if required by law.

TRANSFER TO OTHER DATA CONTROLLERS
We can give access to your personal data to third parties who, on the basis of a contractual relationship with Camp Adventure, provide relevant services. Third parties will only process personal data in accordance with our instructions according to concluded data processing agreements.

Camp Adventure may also share your personal data with social media, advertising and analytics partners (described above). The purpose of this disclosure is to target and personalize marketing to you via Camp Adventures or third party websites.

In addition to what is described above, your personal data will not be passed on to a third party without your permission, unless it may be necessary in relation to the police, lawyers, courts, public authorities or the like.

QUESTIONS AND WITHDRAWAL OF CONSENT
You can revoke any consents that you may have given at any time. We will then delete your personal data. Our newsletter can be unsubscribed by clicking on the unsubscribe link at the bottom of every newsletter.

If you have any questions about the above, you are always welcome to contact Camp Adventure at info@campadventure.dk